Terms of Service
Last updated:
1) Who we are
Ecem Zorel (“we”, “us”). Company number: 65730917. Address: Burgemeester feihtplein 233, 2273BW VOORBURG. Email: ecemzorel@outlook.com.
2) Scope of services
Rebar tying, mesh installation, and custom cage assembly across NL/DE/BE/FR. Detailed scope is defined per project via drawings, schedules, and assumptions agreed in writing.
3) Quotes, pricing & payment
- Quotes in EUR, exclusive of materials unless specified.
- Rates may vary by density, levels, access, and programme constraints.
- Invoices: due within 14 days unless stated otherwise.
- We may suspend works for overdue balances.
4) Scheduling & mobilization
Typical mobilization ~48h subject to induction/access and receipt of the agreed documentation (RAMS, drawings, permits).
5) Client responsibilities
- Provide accurate drawings, rebar schedules, access/induction requirements, and pour dates.
- Ensure safe site conditions, storage areas, and lifting/handling provisions.
- Design responsibility remains with the client/engineer unless otherwise agreed in writing.
6) Health & Safety
We follow RAMS and applicable standards (incl. EN 1992-1-1 checks). The client must notify site-specific hazards and ensure inductions are completed.
7) Quality assurance & deliverables
- Daily photo snapshots and issue tracking where applicable.
- Cover, spacing & lap checks as agreed.
- Handover pack before pour (if in scope).
8) Changes & extras
Variations to scope, density, sequencing, or access will be treated as extras and priced/time-adjusted. Extras require client confirmation (email is sufficient).
9) Cancellations & delays
Client-initiated cancellations or no-access delays may incur day rates and travel costs. Weather or third-party delays are outside our control.
10) Warranty
Workmanship warranty: 12 months from handover, covering defects arising from our workmanship only. Excludes design errors, material defects, misuse, or modifications by others.
11) Liability & insurance
Our total liability is limited to the aggregate fees paid for the affected project, except where not permitted by law. We maintain customary contractors’ insurance.
12) Photos & IP
We may photograph works for QA. Non-sensitive images may be used for internal training unless you object in writing. Client drawings remain the client’s/engineer’s IP.
13) Confidentiality
We treat non-public information as confidential and use it solely for project execution, except where disclosure is required by law.
14) Data protection
We process personal data as described in our Privacy Policy.
15) Governing law & disputes
These Terms are governed by the laws of the Netherlands. Disputes shall first be addressed amicably; failing that, they are subject to the competent courts in the Netherlands.
16) Changes to these Terms
We may update these Terms to reflect operational or legal changes. We’ll post the new effective date above.
17) Contact
Email: ecemzorel@outlook.com • Address: Burgemeester feihtplein 233, 2273BW VOORBURG • Company number: 65730917.